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Benefits of booking with Palmetto Dunes:

  • Up to 20% off resort dining, bike rentals, golf and more
  • Free Tennis and priority access to all resort activities and amenities
  • Save more when you stay longer! Ask our vacation rental experts.
  • Palmetto Dunes Rentals are exclusively for 3 – 7 nights.

Home & Villa Rental Frequently Asked Questions

Search Tee Times

Search Tee Times


Due to the storm we are experiencing technical issues. Online reservations are not currently available.

Benefits of playing at Palmetto Dunes:

  • Book online in advance and save up to 30%!
  • Multi-round rates available. Call ShowNavisNCPhoneNumber(); to start saving.
  • Three distinct and memorable championship courses you'll love to come back to. Which one will be your favorite?

Golf Course Frequently Asked Questions

Search Bike Rentals & More

Search Bike Rentals & More


Online reservations are not currently available through Saturday, October 22 as Hilton Head Outfitters remains closed due to the storm.

Benefits of renting at Palmetto Dunes:

  • We offer the highest quality new rental equipment on the island.
  • Free delivery/pickup for 3+ day rentals. On-site hourly rentals available. Same day delivery available before 4 p.m.
  • Island's largest assortment of bikes, kayaks/canoes & beach accessories.

Bike Rentals and Other Frequently Asked Questions

Accommodations Frequently Asked Questions

What housekeeping is included with my rental? 

Your villa will be cleaned before you arrive and on departure. We can provide additional housekeeping such as a mid-stay clean or towel exchange at an additional fee.

Are linens and towels provided with my rentals? 

A standard supply of towels and bed linens consisting of two bath towels, one hand towel and one wash cloth per person (not to exceed maximum occupancy) will be ready for you in your vacation rental the bed lined supply consist of the linens that are on the bed. If your unit has a sleeper sofa, linens will be provided for the bed. Additional linens can be provided for an additional fee.

Will I have access to a washer and dryer? 

All vacation rentals have a washer and dryer within the unit for your use and convenience.

Will I have access to a swimming pool? 

There are swimming pools located at all complexes. You may only use the pool located in the complex in which your villa/home resides. The pools at the villa complexes are not heated year around. We do have pools and spas located at select homes. These pools may be heated only during certain months of the year. Please call one of our reservationists to ask about specific pool heating. The cost to heat a pool is 650 for 1 Week. The cost to heat a spa is $350 for 1 Week.

Why can we not heat the pool during winter months? 

The pool heaters at our homes are heat pumps. Heat pumps use the warm air outside to heat the pool, which is why it is best used during warmer months.

What fees are included in my reservation? 

Reservation Fee– This administration fee allows us to have on-site housekeeping and maintenance due to any unforeseen issues that come up during your rental.

Damage Waiver- This fee protects guest up to $1,000 per rental periods against accidental and reported damage arising from their use of the premises.

Vacation Assurance- This fee protects you due to an unforeseen natural disaster whether in your location or on Hilton Head you are not able to check-in to your villa on you arrival day, you may move your reservation to another time within 12 months from the original arrival date.

May we check-in early? 

We typically are not able to accommodate an early check-in due to allowing time for cleaning and inspection of each unit.

If I rent a home that does not have a pool, is there a pool I can use? 

There is a pool you may use if your home does not have a pool that you rented. The pool is located next door to Robert Trent Jones clubhouse.

Can I bring my dog? 

Service animals are permitted year round in Palmetto Dunes with proper notification and appropriate documentation. We do have limited villas and homes that are pet friendly between October 1st and March 31st for an additional fee. Our pet policy only allows dogs with a maximum weight of 40 pounds and other restrictions may apply. The pet fee is $200 which is non-refundable. No pets are permitted in any of the vacation rentals between April 1 through September 30.

What about a parking pass for someone visiting me at my rental unit? 

Additional parking passes are $12.

Where do we check-in? 

Check-in is at the Welcome Center located at 4 Queens Folly Road, Hilton Head Island, South Carolina 29928.

Where do we check-in if the Welcome Center is closed? 

If the Welcome Center is closed your check-in packet will be at the pass office located in the same parking lot as the Welcome Center. When you come into the parking lot, continue straight back to the left. The pass office is open 24 hours a day 7 days a week. All of your check-in information will be there when you arrive.